Returns and refunds

At PrettyBiMe we take pride in handcrafting every lipstick and gloss with care. Your satisfaction is our top priority.

Final sale

• For hygiene and safety reasons, all lipstick, glosses, and other personal-use products are final sale and cannot be refunded.

Damaged or Defective Items

If your orders arrive damaged or defective, please contact us within 7 days of receiving your order. We will gladly replace the item or issue a refund.

How to request a Return: Email us at ([email protected]) with your order number an a photo of the damaged item. Our team will guide you through the replacement or refund process,

Shipping Cost

• PrettyBiMe will cover return shipping for damaged or defective items.
• For exchanges, shipping costs may vary depending on your location